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Hiiclub Vibe (referred to as "Service", “we,” “us,” or “our”) is committed to safeguarding the personal information it collects when you use our mobile applications (the “Apps”), and together, the “Services”. This Privacy Policy covers our data collection practices and describes your rights to access, correct, or restrict our use of your personal data; in plain language, keeping legal and technical jargon to a minimum.
By using the Services, you agree to the terms of this Privacy Policy. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.
If you are under the age of 18, you may not download or use Hiiclub Vibe. We do not knowingly collect, maintain, or sell information from minors under 18. We do not knowingly collect, maintain, or sell personal information from children under the age of 18.
This Privacy Policy describes how our mobile applications and products collect, store, use, and share your personal information. It also describes how you can control and protect your privacy on our Service.This Privacy Policy does not apply to the practices of companies that we do not own or control, such as companies that advertise on our Service or with whom we partner for certain services.
We collect certain data from you directly, like the information you enter yourself, data about your usage, and data from third-party platforms you connect with us. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using.
We may collect different data from or about you depending on how you use the Services. When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including
a. Account Data: In order to use certain features (registering for an account), you need to create a user account. When you create or update your account, we collect and store the data you provide, like your email address, phone number, username, gender, and date of birth, and assign you a unique identifying number (“Account Data”).
b. Profile Data: You can also choose to provide profile information like a photo, bio (status and info), name, location, interests, story, video streams, or other data. Your Profile Data will be publicly viewable by others. To add certain content, like pictures or videos, you may allow us to access your camera or photo album. Some of the information you choose to provide us may be considered “special” or “sensitive” in certain jurisdictions. By choosing to provide this information, you consent to our processing of that information.
c. Usage Data: When you use our Services and features, we collect certain data including; messages, content published, video streams, chats, audio files, likes, visits, hashtags, photos, videos, gifts, in-app purchase history, other user-generated content, crash and diagnostics data and other user data as part of the operation of the Services and moderation.
d. Shared Content Data: Parts of the Services let you interact with other users or share content publicly. Such shared content may be publicly viewable by others depending on where it is posted.
e. Accounts on Other Services Data: We may obtain certain information through your social media or other online accounts if they are connected to your account in our Services. If you log in to our Services via Google or another third-party platform, we ask for your permission to access certain information about that other account. For example, depending on the platform or service we may collect your name, login email address, gender, and birthday.Those platforms and services make information available to us through their APIs. The information we receive depends on what information you (via your privacy settings) or the platform or service decide to give us.If you access or use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party.
f. Paid Services Data: All our paid services are through iOS or Android platforms. We only receive a receipt of your transaction provided by these platforms. For security reasons, we do not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.
g. Communications and Support Data: If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name, email address, location, operating system, IP address, and any other data you provide or that we collect through automated means (which we cover below). We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy.
In addition to the information you provide us directly, we receive information about you from others or by automated means, including;
a. System Data: Technical data about your device, like your IP address, device type, operating system, and version, unique device identifiers, device language, device-specific and apps settings and characteristics, app crashes, advertising IDs (such as Google’s AAID and Apple’s IDFA), browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device, and other systems data, and platform types (“System Data”).
b. Usage Data: We collect information about your activity on our Services, for instance how you use them (e.g., date and time you logged in, features you’ve been using, search preferences, clicks, and pages that have been shown to you, referring web page address, advertising that you click on) and how you interact with other users (e.g., users, you connect and interact with, time and date of your exchanges, number of messages you send and receive, number of content you post).
c. Other Data with your consent: If you give us permission, depending on the service and device you’re using. With your consent, we may collect your photos and videos (for instance, if you want to publish a photo, video, or streaming on the Services). To upload photos or record live streams or stories we will ask for necessary permissions to enable access.
d. Approximate Geographic Data: An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address.
e. Other Partners: We may receive info about you from our partners, for instance where our ads are published on a partner’s websites and platforms (in which case they may pass along details on a campaign’s success).
When you use our products or services, certain information may be collected by third-party SDKs. This information can include, but is not limited to, device identifiers, usage data, and network information.
We employ Bugly for aiding in the resolution of crash issues, as well as
for the analysis and precise identification of the underlying problem.
Some data collected, such as Device ID and UID, along with performance
crash logs, will be uploaded to
We use the personal data we collect for the following purposes:
To provide and improve our services: We use your information to operate, maintain, and enhance the features and functionality of Hiiclub Vibe, including personalized content, recommendations, and user experience optimization.
To ensure safety and compliance: We process data to detect, prevent, and respond to violations of our community guidelines, illegal activities, and potential threats to the safety of users and the platform.
To facilitate communication: Your information may be used to send you updates, service-related notifications, and customer support messages.
To enable in-app purchases and transactions: We use data to process payments for paid services and to manage your purchase history and access rights.
To conduct analytics and research: We analyze user behavior and usage patterns to better understand how our services are used and to develop new features.
To comply with legal obligations: We may use your data to meet legal and regulatory requirements, respond to lawful requests, or enforce our legal rights.
We only use your data for the purposes outlined in this policy and do not sell your personal information to third parties.
We may disclose your information in the following limited circumstances:
Service Providers: We may share your data with trusted third-party service providers who perform services on our behalf, such as payment processing, data analytics, customer support, or cloud storage. These providers are contractually bound to use your information only as necessary to provide services to Hiiclub Vibe and in compliance with this Privacy Policy.
Legal Compliance and Protection: We may disclose your information if required by law or if we believe, in good faith, that such action is necessary to comply with legal obligations, enforce our Terms of Service, respond to claims, protect our rights or the rights of others, or detect and prevent fraud or security issues.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and your choices regarding your data.
With Your Consent: We may disclose your information to third parties when we have your explicit consent to do so.
We take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy when shared with third parties.
We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law.
Unless:
We must keep it to comply with applicable law (for instance, if you make purchases within the App, some personal data may need to be kept for tax and accounting purposes);
we must keep it to evidence our compliance with applicable law (for instance, records of consents to our Terms, Privacy Policy, and other similar consents are kept for five years);
there is an outstanding issue, claim, or dispute requiring us to keep the relevant information until it is resolved; or
the information must be kept for our legitimate business interests, such as fraud prevention and enhancing users' safety and security. For example, information may need to be kept to prevent a user who was banned for unsafe behavior or security incidents from opening a new account.
Correspondence with our Customer Support team will be retained for longer to allow us to deal with any subsequent queries you may have but will usually be deleted within 6 years if there are no queries.
Anonymized information about activity on our Services is retained for longer periods of time for statistical and product research purposes but this is not attributable to an individual once the profile has been deleted.
We work hard to protect you from unauthorized access to or alteration, disclosure, or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact amnested1@gmail.com with any concerns.
We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage, and processing practices to update our physical, technical, and organizational security measures.
We may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately.
We are not responsible for virus protection outside our service network. We are also not responsible for the damage or destruction of user data. We will pursue every detected attack by hackers, etc. under civil law and, if necessary, by the prosecution.
You have certain rights around the use of your data, including the ability to opt out of promotional emails, cookies, and the collection of your data by certain analytics providers. You can update or terminate your account from within our Services, and can also contact us for individual rights requests about your personal data.Privacy laws applicable in your country may give you the following rights:
Right to be informed: what personal data an organization is processing and why (this notice).
Right of access: you can request a copy of your data.
Right of rectification: if the data held is inaccurate, you have the right to have it corrected.
Right to erasure: you have the right to have your data deleted in certain circumstances.
Right to restrict processing: in limited circumstances, you have the right to request that processing is stopped but the data retained.
Right to data portability: you can request a copy of your data in a machine-readable form that can be transferred to another provider.
Right to object: in certain circumstances (including where data is processed on the basis of legitimate interests or for the purposes of marketing) you may object to that processing.
The particular rights which are applicable to you (which might include other rights not listed above) may vary depending on your country. You should make yourself aware of the rights you have under applicable privacy laws in your country.
You have the right to delete your Hiiclub Vibe account at any time. When you request account deletion, we will take reasonable steps to permanently remove your personal data from our systems, except for data we are legally required or permitted to retain (such as for fraud prevention, dispute resolution, or compliance with legal obligations).
To delete your account, you may click Me>Settings>Delete Account or by contacting our support team. Please note that certain data may remain in backup or archival copies for a limited period as part of our standard data protection practices.Once your account is deleted, you will no longer be able to access any content, messages, or services associated with it.If you have made in-app purchases, deleting your account will not result in a refund. Please ensure you understand the implications before proceeding with account deletion.
Our Services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available through the service. If we become aware that a child, minor, or anyone under the age of 18 has registered with us and provided us with personal data, we will take steps to terminate that person’s registration and delete their profile information from our Services.
This Privacy Policy may change over time to reflect updates in our practices, technology, legal requirements, or user feedback. We are committed to keeping you informed and protecting your privacy as our services evolve.
When we make significant changes to this policy, we will notify you through appropriate channels prior to the changes taking effect. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.Your continued use of Hiiclub Vibe after any changes to this policy indicates your acceptance of the updated terms. If you do not agree with the revised policy, you may choose to discontinue using our services and request account deletion at any time.
If you have any questions about this Privacy Policy or the way we handle your personal data, we encourage you to reach out to us directly. Whether you're seeking clarification about how your information is collected and used, wish to exercise your rights under applicable data protection laws, or have concerns or complaints about our privacy practices, we are here to assist you. We value transparency and are committed to addressing your inquiries in a timely and respectful manner.
You can contact us by email at amnested1@gmail.com, and a member of our team will respond as soon as possible. We aim to resolve all privacy-related questions and issues efficiently, and in accordance with applicable laws and best practices.